Legal

Terms of Use

Last updated: March 2025

1. About CleverCompare

CleverCompare ("we", "us", "our") operates clevercompare.com, a financial comparison and introduction service. CleverCompare is an introducer appointed representative (IAR) of Charles Frank Finance Limited. Charles Frank Finance Limited is authorised and regulated by the Financial Conduct Authority (FCA). We are not a lender, insurer, or independent financial adviser. We introduce customers to lenders and advisers through our partner network.

2. Information only — not financial advice

The content on this website is for information and guidance purposes only. It does not constitute financial advice. We strongly recommend that you seek independent financial advice before taking out any financial product. Where you make an enquiry through CleverCompare, any advice provided will come from Charles Frank Finance Limited or from the specialist lenders or advisers to whom they introduce you. That advice is subject to the regulatory permissions of those firms.

3. How our service works

When you submit an enquiry through our website, your details are passed to Charles Frank Finance Limited and/or their lender and adviser network. They will contact you to discuss your options. CleverCompare does not make lending decisions. We are paid an introduction fee by our partners when an enquiry results in a completed product. This does not affect the rates or terms you are offered — there is no cost to you for using the comparison service.

4. Eligibility and availability

Products and services described on this website may not be available in all circumstances. Eligibility for any financial product depends on your personal circumstances, credit history, and the lender's criteria at the time of application. Rates and terms quoted are illustrative only and are subject to change. The representative APR shown on our loans pages is the rate available to at least 51% of accepted applicants — your actual rate may differ.

5. Accuracy of information

We make reasonable efforts to keep the information on this website accurate and up to date. However, we cannot guarantee that all information is current, complete, or suitable for your specific circumstances. Product features, rates, and lender panel details are subject to change without notice. You should always verify the current terms directly with the lender or adviser before proceeding.

6. Your home may be at risk

Secured loans, mortgages, bridging finance, and equity release are secured against your property. Your home may be repossessed if you do not keep up repayments on any loan, mortgage, or other debt secured on it. Think carefully before securing other debts against your home.

7. Third-party links

Our website may contain links to third-party websites, including the FCA Register, lender websites, and our partner firms. These links are provided for your convenience. We are not responsible for the content, accuracy, or availability of any third-party websites.

8. Limitation of liability

To the fullest extent permitted by law, CleverCompare excludes liability for any loss or damage arising from your use of this website or from any reliance on the information contained herein. We do not exclude liability for death or personal injury caused by our negligence, or for any other liability that cannot be excluded by law.

9. Complaints

If you have a complaint about our service, please contact us at hello@clevercompare.com. If your complaint relates to advice provided by Charles Frank Finance Limited, you should contact them directly. If you remain dissatisfied, you may be entitled to refer your complaint to the Financial Ombudsman Service (FOS) at financial-ombudsman.org.uk.

10. Governing law

These terms are governed by the law of England and Wales. Any disputes arising from your use of this website will be subject to the exclusive jurisdiction of the courts of England and Wales.

11. Changes to these terms

We may update these terms from time to time. The current version will always be available on this page. Continued use of this website after any changes constitutes acceptance of the updated terms.

CleverCompare is an introducer appointed representative of Charles Frank Finance Limited, which is authorised and regulated by the Financial Conduct Authority. Registered in England and Wales. For complaints or data queries: hello@clevercompare.com.